Val Vista Lakes Clubhouse

Avery Stowell 3 months ago

Trying to get past the front desk here requires a higher security clearance than Pentagon officials possess. They enforce a maximum guest capacity so microscopic you'd think they were managing a fallout shelter. Moderate relaxing facilities, but managed like a maximum-security prison.

Kassidy Bridges 4 months ago

I want to formally express my disappointment regarding the way my sister, grandmother, and I were treated by Montse (or Monte) at the clubhouse on Sunday afternoon, May 24th. The interaction was extremely rude, unprofessional, and unnecessarily stressful. When my sister and I went to use the pool, Montse informed us that my sister’s name was not showing in the system. Which was odd because my sister lives with my grandmother as a resident and has had to fill out multiple forms just to use the clubhouse. While I understand mistakes can happen, instead of helping us find a reasonable solution, we were immediately told that we could not use the pool. I asked what steps we needed to take to resolve the issue because we are consistently given a hard time every time we come to the clubhouse. We were then told that my grandmother needed to come down and complete a form, which she did. After that was completed, Montse suddenly produced another list of requirements showing proof of residency. My sister has had this address on her ID for over three years, but we were told it was unacceptable because it was not issued within the last 60 days. Trying to cooperate, we left and returned with a

Brodie Whiting 7 months ago

Val Vista Lakes Clubhouse is a nice clubhouse with some great amenities. The only problem I had was me & my fiancé recently started renting here and are in the process of doing some work to our house and wanted to use the amenities we essentially pay for, via paying HOA and such. My fiancé and her friend went and tried to go to the pool and were denied access and the lady at the front desk was just flat rude to them which is unacceptable because first of all she wouldn’t even help my fiancé figure out what she needed to do to gain access instead just answered a phone call middle of their conversation and then proceeded to ignore her. I’m sure you deal with plenty of riffraff but can’t you at least help when it’s asked for?

Robin Wilson 7 years ago

We attended a wedding! The space both inside and out is amazing. They have an amazing bridal suite area and a great place for the groom and his group to hang out as well. This is the type of place where you are allowed to bring in your own vendors of choice. Flowers done by me😁

Sara Ploechl 7 years ago

We had an absolutely wonderful experience at Val Vista Lakes for our wedding - Janet is an amazing coordinator and our day-of contact, MacKenzie, was so sweet. The grounds are gorgeous and provide an amazing backdrop during the ceremony as well as numerous photo opportunities on the "Mountain". Our guests loved the cocktail hour patio with the cabana bar, and we received a lot of compliments on the boat ride we added for the hour! The reception hall is beautiful and recently renovated. The full size industrial kitchen, complete with ice machine, and bar made it so easy on our vendors. The bridal suite has a salon room in addition to a little lounge with mini fridge - I was completely at ease the morning of while getting ready. The space is incredibly enjoyable. They have a gorgeous lobby and "family room" sitting area were we got to set up nice family photos and albums, and the lobby fit the large photo booth from Vintage Photo Booth Rentals perfectly. We are so glad we booked here! The only reason we are giving them a 4/5 stars is that the client is responsible for complete clean up at the end of the night with a hard stopping point. We knew this, but what we didn't also kno